Swanswell to offer vital telephone support over May bank holiday

27 April 2012

Swanswell’s offering vital support to people affected by substance misuse in Sandwell, Birmingham, Barnsley, Leicestershire and Rutland over the early May bank holiday.

Swanswell, a national national charity which wants to achieve a society free from problem alcohol and drug use, recognises that it can be a particularly difficult time for many clients who are trying to overcome issues with alcohol or drugs.

So Swanswell’s running a special bank holiday service for its clients in Sandwell, Birmingham, Leicestershire and Rutland – as well as carers of friends or relatives affected by substance misuse in Barnsley - offering telephone support and information on Monday 7 May 2012.

Clients will be able to speak to Swanswell staff over the phone between 9am and 5pm each day by calling 0300 303 5000 (this number is for the bank holiday service only – please use the usual contact details for Swanswell during normal opening hours).

Swanswell’s services will be open as usual from Tuesday 8 May.

Debbie Bannigan, Swanswell’s Chief Executive, said: ‘We know bank holiday periods are often difficult for clients affected by drug and alcohol misuse, so we’re one of only a few organisations to offer this support when others are closed.

It’s part of Swanswell’s commitment to ensuring people continue to have the opportunity to change and be happy.’

Swanswell’s been offering additional support to clients over bank holiday periods since 2011. Over Christmas 2011 and Easter 2012 alone, 32 calls were received from clients and hospital staff needing help or information.

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