Swanswell to offer vital telephone support over Jubilee bank holiday

31 May 2012

Swanswell’s offering vital support to people affected by substance misuse in Sandwell, Birmingham, Barnsley, Leicestershire and Rutland over the Jubilee bank holiday.

Swanswell, a national charity which wants to achieve a society free from problem alcohol and drug use, recognises that bank holidays can be a particularly difficult time for many clients who are trying to overcome issues with alcohol or drugs.

So Swanswell’s running a special bank holiday service for its clients in Sandwell, Birmingham, Leicestershire and Rutland – as well as carers of friends or relatives affected by substance misuse in Barnsley - offering telephone support and information on Monday 4 and Tuesday 5 June 2012.

Clients will be able to speak to Swanswell staff over the phone between 9am and 5pm each day by calling 0300 303 5000 (this number is for the bank holiday service only – please use the usual contact details for Swanswell during normal opening hours).

In addition, Swanswell’s offering a bank holiday open access drop in service at its Coalville office (High Street) for people needing to talk to a worker face-to-face, operating on Monday 4 June 2012 between 9am and 4.30pm.

Swanswell’s services will be open as usual from Wednesday 6 June 2012.

Debbie Bannigan, Swanswell’s Chief Executive, said: ‘We know bank holiday periods are often difficult for clients affected by drug and alcohol misuse, so we’re one of only a few organisations to offer this support when others are closed.

It’s part of Swanswell’s commitment to ensuring people continue to have the opportunity to change and be happy.’

Swanswell’s been offering additional support to clients over bank holiday periods since 2011.

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