Swanswell launches new telephone support for alcohol misuse in Leicestershire and Rutland

09 July 2013

Swanswell’s making it even easier for people in Leicestershire and Rutland to get support for alcohol misuse by launching a new telephone intervention service.

The national recovery charity, which wants to achieve a society free from problem alcohol and drug use, is trialling the service across the two counties to remove any barriers that individuals may face accessing services in person.

It means people will have more choice about how they access treatment with an option for appointments and structured interventions over the phone where appropriate, alongside existing support at Swanswell offices and other community locations.

The telephone intervention service will be available to young people and adults by calling 0300 303 5000.

Specially trained team members will be available throughout the week when Swanswell’s office-based services are open. Weekday evening and Saturday appointments can also be arranged to suit the needs of clients.

Jo Woods, Swanswell’s Regional Development Manager for Leicestershire and Rutland, said: ‘Leicestershire and Rutland is a large, mainly rural area, which can make it difficult for people to get around if they don’t have easy access to transport.

Working hours or a busy home life can also make it more difficult for people to come to us for support, so we hope this new telephone intervention service will be a useful  option for people who may not always be able to come in to see us.’

For more details about our services in Leicestershire and Rutland, see our 'Contact us' page.

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