Christmas opening hours

18 December 2012

Swanswell’s offering vital support for people affected by alcohol or drug misuse over the festive bank holiday.

The national recovery charity, which wants to achieve a society free from problem alcohol and drug use, recognises that bank holiday periods can be a very difficult time for some clients, as many services are closed.

So Swanswell will once again be offering a telephone support service to people affected by substance misuse in Birmingham, Barnsley (Carers Support Service), Coventry and Warwickshire (Supporting People), Sandwell, Leicestershire and Rutland on Christmas Day, Boxing Day and New Years Day.

The bank holiday service will be available from 9.00am until 5.00pm for clients already accessing support from Swanswell, by calling 0300 303 5000 (calls charged at local rate – this number is for bank holidays only, except in Leicestershire and Rutland).

In addition, Swanswell’s offices in Coalville (High Street) and Loughborough (Ashby Road) will offer a drop-in service between 9.00am and 5.00pm on Boxing Day and New Years Day. Swanswell’s services will be open as usual at all other times.

Debbie Bannigan, Swanswell’s Chief Executive, said: ‘We know bank holiday periods are often difficult for clients, so we’re one of only a few organisations to offer this support when others are closed.

It’s part of Swanswell’s commitment to ensuring people continue to have the opportunity to change and be happy.’

Opening times and support

Christmas Day (25 December 2012)
Telephone support service (9am to 5pm) - 0300 303 5000:
Applies to Swanswell services in Birmingham, Coventry and Warwickshire (Supporting People), Barnsley (Carers Support Service), Leicestershire and Rutland, Sandwell.

Boxing Day (26 December 2012)
Telephone support service (9am to 5pm) - 0300 303 5000:
Applies to Swanswell services in Birmingham, Coventry and Warwickshire (Supporting People), Barnsley (Carers Support Service), Leicestershire and Rutland, Sandwell.

Drop in service (9am to 5pm) available at:
Swanswell, 42 High Street, Coalville, LE67 3EE.
Swanswell, 95 Ashby Road, Loughborough, LE11 3AB.

New Years Day (1 January 2013)
Telephone support service (9am to 5pm) - 0300 303 5000:
Applies to Swanswell services in Birmingham, Coventry and Warwickshire (Supporting People), Barnsley (Carers Support Service), Leicestershire and Rutland, Sandwell.

Drop in service (9am to 5pm) available at:
Swanswell, 42 High Street, Coalville, LE67 3EE.
Swanswell, 95 Ashby Road, Loughborough, LE11 3AB.

All services open as usual at all other times. Please see our 'Contact us' page for locations and usual contact details. 

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