August bank holiday opening hours

19 August 2013

Swanswell will once again be offering advice and support over the August bank holiday to people using its services.

Since 2011, the national recovery charity – which wants to achieve a society free from problem alcohol and drug use – has been offering special telephone and face-to-face support during holiday periods, in addition to its regular services at all other times.

On Monday 26 August 2013, Swanswell will provide face-to-face appointments, telephone support, drop-in facilities and needle exchange at selected offices from 9am to 5pm, when many other services are closed.

In Birmingham, people using Swanswell’s Supporting People and drug support services will be able to speak to a worker through face-to-face appointments at Ruskin Chambers on Corporation Street, or by calling 0121 233 7400. Home visits are also available.

People using Swanswell’s Independent Living Service in Coventry and Warwickshire have access to the telephone service on bank holiday Monday by calling 02476 226 619, with a drop-in service also available at its office in Norton Street, Coventry.

In Leicestershire and Rutland, appointments, a needle exchange and drop in service will be available at the charity’s offices in Loughborough (95 Ashby Road) and Coalville (42 High Street), alongside telephone support on 0300 303 5000.

A telephone service and face-to-face appointments will be available to people wanting advice and support in Sandwell by calling 0845 112 0100 (local rate).

Swanswell services in Birmingham, Coventry and Warwickshire, Leicestershire and Rutland, and Sandwell will be available as usual at all other times.

Debbie Bannigan, Swanswell’s Chief Executive, said: ‘We’ve been offering additional support during the bank holiday for a while now after recognising that this time of year can be difficult for clients, especially when many other services are closed.

The popularity of this bank holiday service is growing, so we’ll continue to offer additional support during all bank holiday periods. It’s part of our commitment to making services available to more people when they need them.’

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